This is my second controller I have bought through Controller Chaos and as always the design is flawless. When we received the controller though and tried playing Overwatch the stick was faulty and would auto scroll constantly, making it pretty much unusable. I contacted CC and within the next day they got back to me and responding to my emails within 5 minutes. They were super helpful and got me setup with a repair form to get it shipped out. After they had received it and fixed the issue, I got the controller back in about two days working perfectly. I love my first controller and although I was bummed about the second one at first, but CC made everything super easy and took care of the issue very quickly.
Pros:Designs are always spot on & customer service is the best.
Cons:Faulty analog stick (but was fixed by CC very quickly).