Shipping Information - Modded Controllers - Controller Chaos

Sales And Support Hours

Sun - Fri 9 AM - 5:30 PM (CST)

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Elevate Your Game!
Free Shipping! Domestic Orders Only
1.800.790.7592 Sun - Fri 9 AM - 8 PM (CST)



During these trying times, the Controller Chaos Team is taking all of the necessary measures an precautions to maintain our employees and most importantly our valued customer's health and well being. We ensure that all of our products are made to order and are handled with precision and care by the industries leading, professionally trained staff of artists and technicians. We want to remind our audience to #ElevateYourGame and #StayInAndPlay in effort to help stop COVID-19. We are experiencing high order volume & shipping delays due to the global pandemic. if you have any questions, please contact customer support, who are ready to answer your questions via phone, email, and live chat. We appreciate your patience as we do our best to ship orders on time. Stay Safe!

Super Fast Shipping

In a hurry and want your controller SUPER FAST? No problem - we offer an optional rush processing service on all controllers. We guarantee that your controller is put to the front of the assembly line and shipped out! Combine Rush Processing & Express Shipping for super fast delivery. Normal processing time for all controllers is 4-10 business days. Processing includes building and testing the controller to make sure you get the best result possible.

Production Time Policy

All Controller Chaos controllers are made to order. We allow our technicians to 4-10 business days to build and test every order. A "rush processing" service is available for an additional cost which ensures your controller will be rushed to the front of the production line. Orders featuring custom artwork, names, or Chaos Tags will require additional processing time.

Please note: Production time may increase during the holiday season (November-January).

Please refer to Production Time Policy. Play it Safe - add *Rush Processing!

  • United States: Free (4-6 Days)
  • United States: $9.98 (2-3 Days)
  • United States: $34.98 (1-2 Days)
  • United States: UPS Ground (Real Time Rates)
  • United States: UPS Next Day Air

  • The shipping cost of all packages shipped via UPS are calculated in real-time and vary depending on where you are located.