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About Us

Thank-you for visiting Controller Chaos where we have been modifying controllers for almost as long as we have been gaming – and that’s a LONG time!

Controller Chaos opened for business in early 2008 to fill a void we saw in the gaming world - quality modded controllers. Our goal wasn’t just to provide gamers with quality controllers that were outfitted with all the latest technology, we wanted to provide gamers with the largest selection of modded controllers AND back it with exceptional customer service.

Since then, we have grown almost as quickly as our customer base has. We have established ourselves as an industry leader and are accredited by the Better Business Bureau as a registered corporation in the state of Missouri. We do all we can to give back by fostering the gaming community through the sponsorship and offering giveaways and other contests.

Our professionally trained technicians work around the clock to make sure you receive your modded controller as quickly as possible. Our staff processes shipments 6 days a week from our offices in metropolitan St. Louis - our centralized location makes shipping to the entire contiguous United States quick, easy and convenient for our customers.

At Controller Chaos, we only offer products that we are willing to back 110% and controllers that we continue to test and use ourselves on a daily basis. We are as serious about offering our customers top of the line modded controllers as we are about gaming and we are always available to answer your questions.

Contact Information

Controller Chaos
11465 Schenk Dr.
St Louis, MO 63043
USA

Our Policies

Shipping - All controllers are made to order and typically take 2-3 days (3 - 6 days during holiday season) to be assembled before they are shipped. We ship all orders via USPS or UPS, international orders ship via USPS. Please note, during the holiday season assembly time may increase.

Warranty – All Controller Chaos products come with a 60 day standard warranty, we also offer an extended 1 year warranty. Our warranty is applicable for modified parts and labor – warranty does not cover tampered products or any personal damage to the controller or any controller parts.

Standard Return Policy – We offer a 7 day return policy if you are not fully satisfied with our product. Returns will be granted at the sole discretion of Controller Chaos. Controllers exhibiting any use, abuse or wear WILL NOT be accepted for return. All returns are subject to a 15% restocking fee and customers are responsible for return shipping.

Holiday Return Policy – During the holidays we offer an extended return policy. Controllers may be returned on or before January 1st 2015. Controllers exhibiting any use, abuse or wear WILL NOT be accepted for return. All returns are subject to a 15% restocking fee and customers are responsible for return shipping.

Sales Tax – In accordance with Missouri State Law, all orders shipped to MO addresses will be charged sales tax.

Patches and Updates – Rapid Fire is not patchable due to the way it functions. Certain add-on mods such as fast reload or jitter which work off glitches in game may be patched. In the unlikely event that this would happen we offer services at a minimal cost to update your controller once we have defeated the code.

Legal Notice - Controller Chaos offers products for sale to be used at the discretion of the customer. The customer assumes full and sole responsibility for use of any products purchased from Controller Chaos.

Special Promotions:

From time to time Controller Chaos may run special promotions. These promotions may expire without notice at the discretion of Controller Chaos.
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